FAQ

➤ Shipping & Delivery

All orders placed on our website are processed for shipping the same business day or on the next business day regardless of the shipping option chosen. Orders placed after 9am on Friday will ship out the following Monday.

For all package delivery times, a 'business day' is considered any day Monday - Friday and does not include public holidays and weekends. Please visit USPS.com for a full list of Federal Holidays when mail will not be delivered.

Please be advised that Express Mail package may require a signature to be delivered.   As a company, Silkroadtees.com is not responsible for goods not delivered on time due to USPS holding a package when delivery is attempted on an order and held at the post office if one is not available.

We fulfill any domestic, apo or international orders . Depending on your specific location and Shipping selections, our estimated shipping times are listed below.  

Shipping Costs

Domestic Shipping:

  •  Standard shipping - First Class Mail (3-6 business day delivery - FREE SHIPPING)
  •  Priority Mail (2-3 business day delivery - Starts at $4.99)
  •  Express Mail Guaranteed (1-2 business day delivery - Starts at $17.99, Signature Required)

Canadian Shipping:

  •  Canadian First Class International (Delivery time 10-15 business days - Starts at $6.99)
  •  Canadian Priority Mail (Trackable, Delivery within 5-10 business days - Starts around $21.99)
  •  Canadian Express Mail (Trackable, Delivery within 3-5 business days - Starts around $36.99)

International Shipping:

  •  International First Class (Trackable until package leaves USA, Delivery within 10-20 business days - $9.99)
  •  International Priority Mail (Trackable, Delivery within 5-10 business days - Starts around $28.99)
  •  International Express Mail (Trackable, Delivery within 4-5 business days - Starts around $59.99)

If you have any questions about shipping times please email us at customerservice@silkroadtees.com.

➤ Privacy & Security

Any information submitted to Silk Road Tees is completely private and safe. Even we do not have access to your Credit/Debit Card information, everything is being processed by Amazon Payments, Paypal or Stripe.com 

➤ Returns & Replacements

Please check our Returns and Exchanges Page Here.

➤ Payment, Pricing & Promotions

We accept Visa, Mastercard, American Express, Discover and PayPal Payments. Silk Road Tees offer three payment options: 

  1. Paypal - Pay from your Paypal account - once redirected to paypal website you can chose preferred shipping method and shipping address, submit payment and return to our website for confirmation. 
  2. Amazon payments - If you prefer to pay with your Amazon account you can do so by chosing Amazon Payments option at checkout
  3. Credit/Debit Card - You can pay with Visa, Mastercard, American Express or Discover credit card. 
➤ Viewing Orders and Tracking Package

             Once order is placed, confirmation email will be recieved that order was placed successfully. After processing order, another emaill will be sent with order tracking number. All orders can be tracked at USPS.com

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